Terms of service
OVERVIEW
This website is operated by 11K. LEVENK is a brand owned and operated by 11K. Throughout this website, the terms “we,” “us,” and “our” refer to 11K. By accessing this website or purchasing products from LEVENK, you agree to be bound by these Terms of Service, along with our Privacy Policy, Refund Policy, and Shipping Policy.
If you do not agree with these Terms of Service, please do not access or use this website.
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SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your jurisdiction or are using this website under the supervision of a parent or legal guardian.
You agree not to use our products or services for any illegal or unauthorized purpose and not to violate any applicable laws while using this website.
Any breach of these Terms may result in immediate termination of your access to our services.
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SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of this website or its services without our prior written permission.
All payment information is processed securely through authorized payment gateways. We do not store your complete payment credentials.
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SECTION 3 – PRODUCTS
We make every effort to display our products, descriptions, colors, and images as accurately as possible. However, actual colors may vary depending on your device or screen settings.
All products are subject to availability.
We reserve the right to modify, discontinue, or limit any product without prior notice.
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SECTION 4 – PRICING
All prices displayed on this website are in Indian Rupees (INR).
Prices, promotions, and offers may change at any time without prior notice.
In the event of an incorrect price caused by a technical error, we reserve the right to cancel the affected order and issue a refund where applicable.
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SECTION 5 – ORDERS
We reserve the right to refuse or cancel any order for reasons including but not limited to:
* Product unavailability
* Pricing errors
* Suspected fraudulent activity
* Duplicate or suspicious orders
* Violation of these Terms
If payment has already been received for a cancelled order, the applicable refund will be processed according to our Refund Policy.
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SECTION 6 – PAYMENTS
Payments made through this website are securely processed using authorized third-party payment providers.
We never store your debit card, credit card, UPI PIN, banking password, or OTP information.
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SECTION 7 – SHIPPING
Orders are shipped according to our Shipping Policy.
Estimated delivery dates are approximate and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.
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SECTION 8 – RETURNS & REFUNDS
Returns, exchanges, and refunds are governed by our Refund Policy available on this website.
Customers are advised to read the Refund Policy carefully before placing an order.
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SECTION 9 – INTELLECTUAL PROPERTY
All content available on this website, including but not limited to:
* Product images
* Logos
* Graphics
* Videos
* Product descriptions
* Website design
* Text and branding
is the property of 11K or LEVENK and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
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SECTION 10 – USER SUBMISSIONS
Any reviews, comments, suggestions, or other content submitted by users may be used by us for improving our services.
Users agree not to submit unlawful, abusive, defamatory, misleading, or infringing content.
We reserve the right to remove any content at our sole discretion.
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SECTION 11 – THIRD-PARTY LINKS
This website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of those websites.
Accessing third-party websites is entirely at your own risk.
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SECTION 12 – DISCLAIMER
This website and all products are provided on an “as available” basis.
While we strive for accuracy, we do not guarantee that the website will always operate without interruption or error.
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SECTION 13 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, 11K and LEVENK shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or products purchased through it.
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
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SECTION 14 – PRIVACY
Your personal information is collected and processed in accordance with our Privacy Policy.
By using this website, you consent to such collection and processing.
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SECTION 15 – CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective immediately upon publication on this page.
Continued use of the website constitutes acceptance of the revised Terms.
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SECTION 16 – GOVERNING LAW
These Terms of Service shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.
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SECTION 17 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Legal Business Name: 11K
Brand Name: LEVENK
Email: levenk00007@gmail.com